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Acne - symptoms, causes and treatment
Acne is a common skin condition affecting both men and women at some point in their lives.
Step 1
Answer medical questions
A short online consultation reviewed by a UK clinician
Step 2
Prescriber reviews
We assess whether treatment is safe and suitable for you
Step 3
Discreet delivery
Plain packaging with fast delivery to your door
About acne
Acne is a common skin condition affecting both men and women at some point in their lives. It can cause spots such as blackheads, whiteheads, papules, pustules, nodules, or cysts. The severity and triggers vary between individuals. With the right guidance, most people can manage their symptoms and improve their skin health.
Acne treatments available at Access Doctor
Our clinicians may recommend one of the treatment options below, depending on your symptoms, medical history, and whether the treatment is appropriate for you.
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Treclin Gel
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Differin 0.1%
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Not sure which option is right for you?
How online treatment works
1
Tell us about your symptoms
Complete a short consultation so our clinicians can understand your acne treatment needs.
2
We review your answers
A prescriber checks whether treatment is clinically safe and appropriate for you.
3
Receive treatment discreetly
If approved, your treatment is dispensed and delivered in plain packaging.
When to seek medical advice
Speak to a clinician if your symptoms are persistent, worsening, or affecting your quality of life.
- Your acne symptoms are getting worse or changing suddenly
- You are worried about side effects, interactions, or whether treatment is right for you
- You have other medical conditions or take medicines that may affect treatment choice
Frequently asked questions about acne
The treatment page continues to use the existing FAQ entries already stored for this category.
What Is Acne?
Acne, or acne vulgaris, is commonly associated with blackheads and whiteheads on the face. While it often begins during adolescence, adults can also be affected, especially women. Acne can appear on the face, chest, and back, and the severity ranges from mild spots to more persistent nodules or cysts.
What are the symptoms of acne?
Common types of acne spots include: • Blackheads – small dark bumps caused by blocked hair follicles. • Whiteheads – similar to blackheads but closed at the surface. • Papules – small red, tender bumps. • Pustules – red bumps with a white or yellow centre. • Nodules – large, hard lumps beneath the skin. • Cysts – severe, pus-filled lumps that can scar.
Causes of acne
Acne develops when hair follicles become blocked by sebum (oil) and dead skin cells. This can lead to inflammation and spots. *Factors that can contribute to acne include:* • Hormonal changes (e.g., puberty, menstrual cycle, pregnancy) • Genetics (family history of acne) • Certain medications • Pressure on the skin from clothing or accessories • Smoking and other lifestyle factors
Acne myths
• Diet– There’s no clear link between specific foods and acne. • Poor hygiene – Acne develops beneath the skin, not from surface dirt. • Squeezing spots – Can worsen acne and cause scarring. • Sexual activity – Has no effect on acne. • Sun exposure – Limited benefits and can be harmful. • Infectious – Acne cannot be passed to others.
Managing Acne
You can take steps to support your skin alongside any medical treatment: • Wash your face gently, no more than twice daily. • Remove makeup before bed. • Avoid picking or squeezing spots. • Use mild, non-allergenic skincare products. • Stay hydrated and maintain a healthy diet. • Track triggers such as certain cosmetics, stress, or hormonal cycles.
Assessment-First Treatment Options
Access Doctor provides an * online assessment service *. • Treatment options, including prescription-only medicines, are only discussed after your questionnaire is reviewed by a clinician. • All prescriptions are supplied by a GPhC-registered UK pharmacy *only if clinically appropriate*. • No POMs are available for purchase without approval.
Why Choose Access Doctor
• Confidential and secure service • Reviewed by UK-registered clinicians • Trusted by thousands of patients • Evidence-based guidance, not direct advertising of medications
Ready to get help with acne?
Start a short online consultation and our clinical team will review whether treatment is suitable for you.
